Bedford council introduces British Sign Language interpretation service
Bedford Borough Council has teamed up with SignLive to introduce the new service, which connects BSL users to professional interpreters via a video link free of charge during office hours.
The interpreters will sign with BSL users, relay the messages to council staff, and sign the responses back.
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Hide AdYou can access the service by downloading the SignLive app from the App Store or Google Play or via a web browser.
An iPad equipped with SignLive is available at the council’s customer hub at 2 Horne Lane, Bedford. Reception staff can help people connect with a BSL interpreter on the spot.
Councillor Sarah Gallagher, Portfolio Holder for Customer Experience, said: “We are thrilled to introduce the SignLive service, making our council more accessible and inclusive for BSL users.
“This is a step forward in ensuring that all residents can engage with council services and access the support they need.”
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