Bedford Hospital’s pool, at Gilbert Hitchcock House, in Kimbolton Road, closed in November 2018 and it took nearly a year for a new two hours a week service to be started in Anjulita Court nursing home, in Bramley Way, in September 2019.
“You have had 13 patients use the service in four months,” said Cllr Hilde Hendrickx (Lib Dem, Newnham). “13 does not add up to 200 a year.”
It had dealt with 476 patients in 2018.
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“Are we really serving all the patients who need the pool?” she asked representatives of Bedford Hospital and Bedfordshire Clinical Commissioning Group (CCG) at a meeting on Monday.Shane Morrison-McCabe, deputy chief operating officer at Bedford Hospital, told Bedford Borough Council’s health overview and scrutiny committee that physios could refer patients to the pool.
There is a waiting list of 10 patients and another session has been agreed with Anjulita Court on Fridays, the committee was told.
Tara Dear, of Bedfordshire CCG, said a budget exists to expand the service.
There was anger at the meeting over the way the committee first heard of closure plans for the pool, which they were told needed £120,000 for repairs.
“The whole thing has left us very unhappy,” said committee chairman Cllr Graeme Coombes (Cons, Wilshamstead). “I want you to know in no uncertain terms how angry the committee is about this.”
The news broke on Twitter, early in 2018, the committee heard.
Cllr Coombes and others queried future plans for the refurbishment of Gilbert Hitchcock House. They said in the context of redevelopment, the refurbishment costs were not that great.
The committee was told that the local NHS would look at the business case for a new pool at a redeveloped Gilbert Hitchcock House.
But they also heard that NHS hydrotherapy treatment, for conditions including rheumatoid arthritis, chronic pain, and musculoskeletal problems, are rare.
The committee, which has a right to be consulted on health service changes, slammed hearing of the possible closure of the pool on social media.
Cllr Dean Crofts (Lib Dem, Kingsbrook) said: “We can’t be in a position of finding out on Twitter that health services are changing. I believe the CCG has made the wrong decision.
“Miraculously, in 18 months all these patients have disappeared.”
But the Bedfordshire CCG governing body approved the closure on September 19, followed by the Bedford Hospital NHS Trust Board on October 2.
Cllr Kay Burley (Lab, Kempston Central & East) said: “I feel very angry. I would like to think that the service was there when I needed it.”
And Cllr Lucy Bywater (Green, Castle) said: “People using the service are happy but they are a very small number. Other people are very, very angry.”
The NHS will have 28 days to respond to the letter, and the committee agreed to consider it at a future meeting.