Bedfordshire residents warned over suspicious "loft insulation" telephone scam

Caller claims to be from the council

Wednesday, 9th September 2020, 3:48 pm
Updated Wednesday, 9th September 2020, 3:54 pm

The Trading Standards team has received reports of suspicious telephone calls being made to residents, raising concerns over their current loft insulation.

The scammer claims to be calling on behalf of the council, saying your loft insulation is insufficient and that you could face criminal proceedings if you don't have it improved.

The caller has even claimed that if the loft insulation isn't improved, it could increase the chances of an elderly resident catching Covid-19 and that the council would then have to place that resident into care home.

Don't fall victim to this telephone scam (Shutterstcok)

The caller tries to obtain personal information and bank account details from residents and also attempts to arrange for someone to visit resident’s homes to examine the loft insulation and discuss options.

All these claims are false,

The team in Central Bedfordshire is urging anyone who receives any type of unsolicited telephone call to act with caution.

Never be intimidated into making a quick decision and always take a moment to ask yourself if the caller is genuine.

Do not provide any personal details to a caller who has contacted you out of the blue.

If you’re concerned about anything you are told or interested in what is being offered, take time to verify the claims and seek further advice by contacting a local reputable business.

If you do have doubts about a telephone call you receive, then do not be afraid to hang up.

If you receive a telephone call that you suspect may be a scam, report it by calling Trading Standards on 0808 223 1133.