If you get a text from Bedfordshire hospitals new patient portal don't worry - it's not a scam
The first phase of the new Patient Engagement Portal (PEP) at both Bedfordshire hospitals has now gone live.
Bedford Hospital and Luton & Dunstable Hospital will begin contacting some patients by text message to offer appointments.
It’s all part of a new Patient Engagement Portal (PEP) – with Bedfordshire Hospitals NHS Foundation Trust collaborating with supplier DrDoctor – where patients will be contacted by text message.
You could be notified with important updates – for example, if you are on a waiting list and an appointment becomes available. Patients will then be able to book available appointment times in certain clinics via the link provided in the message.
The PEP will be done in a phased approach with more to be rolled out throughout the year.
So, if you get a text message from the mobile number 07860 039 092 from the DrDoctor service, don’t worry – it’s not a scam.
The trust will still to send out text reminders for some appointments. These will come from 07786 209 254, or show on phones as NHSNoReply.