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Housing group launches texts
FILE - This file photo taken June 7, 2010, shows the new Apple iPhone 4 in San Francisco. On Tuesday, June 15, 2010, the first day Apple and AT&T started taking orders, buyers reported problems. (AP Photo/Paul Sakuma, File)
TENANTS need never miss an appointment again thanks to a new text messaging system.
Bedfordshire Pilgrims Housing Association (BPHA) residents will now receive a text message sent to their mobile two days before an appointment to check that the meeting is still convenient.
They can then respond by phone or text message to either confirm or reschedule the appointment.
Judith Pokora, executive director for customer services at BPHA said: “With the new system, residents have enough time to contact us to reschedule the appointment if they need to, and this can be done quickly and easily through text.
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Monday 28 May 2012
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