A nursery has been rated “inadequate” by Ofsted after procedures such as checking staff backgrounds and addresses were insufficient.
The nursery has hit back stating parents are pleased with the service on offer.
The inspectors visited Bluebells Nursery, Bedford Road, Wilstead, in February where it found a variable quality of teaching , with crying children being told ‘not to have sad faces’ by some members of staff.
The report, published on March 7, also said the nursery does not always complete up-to-date Disclosure and Barring Services reports when staff have a Criminal Record Check from a previous role, and some staff records fail to include their home addresses.
Ofsted concluded this has an impact on its capability to fully protect children.
The report adds monitoring children’s developmental progress also needs to be improved, as does the ‘sometimes stark’ outdoor area.
The inspectors did note the nursery has some teaching strengths, is developing partnerships with parents, and encourages children to eat a balanced diet. Ofsted will monitor and inspect the nursery within six months.
Nursery manager Jodie Hopkins has dismissed the report, claiming it is inaccurate.
She said: “The findings are not accurate. It doesn’t represent our nursery at all.
“All our parents are happy with the service we provide.
“We are now waiting for re-inspection.”