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Train travellers’ left confused over parking

b13-007 Mario Constantino complains about parking charges at Bedford station.

b13-007 Mario Constantino complains about parking charges at Bedford station.

Commuters were left confused by parking prices at Bedford Railway station this week after signs advertised a cheaper rate.

Mario Constantinou, who works in London, parks at the railway station every morning. But on Wednesday Mr Constantinou was surprised to find that his usual £2.30 off peak fee was classed as insufficient by the machine. Signs at the station said that the £2.30 charges still applied but when he called APCOA, which operates the car park on behalf of First Capital Connect, they told him that the charge would be £3.90.

He said: “It wasn’t advertised at all to say that from the first of January it was going up, I feel really strongly about it actually. I that think the company is trying to hammer the people that work flexy hours and can travel off-peak because they haven’t hardly touched other charges.”

The Times & Citizen contacted First Capital Connect who claimed that the cheaper rate poster had been put up in error. The firm also said that the charge should have been £3.90 for the past three years.

A spokesman said: “The daily off-peak parking fee from 10am at this car park was £3.90 last year and has not changed and to the best of our knowledge, this was the fee the parking machine was charging last year. However, at the start of the New Year, a new poster was put up to announce a small increase in the weekly fee and a mistake was made with the daily off-peak fee which is inaccurate and will be replaced. We have taken up the issue with our parking contractor.”

 

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