Improvement plan in place after police service falls short in dealing with domestic abuse victims

Chief Constable Colette Paul.

Chief Constable Colette Paul.

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Chief Constable Colette Paul fully accepts that the service provided to victims of domestic abuse by Bedfordshire Police fell short of expectations, following publication of a report by Her Majesty’s Inspectorate of Constabularies (HMIC) published today (Thursday, March 27).

While acknowledging the findings, which gives a snapshot of the service provision last November and a revisit in February, Chief Constable Paul has already addressed many of the issues raised with an immediate review, restructure and implementation of a detailed improvement plan.

At the heart of the plan is a vision to create a culture within Bedfordshire Police which makes ‘safeguarding everyone’s responsibility’ with the emphasis on ‘wrap around care’ to ensure victims have the support they need and that includes the all-important job of keeping individuals informed – a major driver of victim satisfaction.


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