Bedford pub operations team shortlisted for award

MBTC-02-09-13- Charles Wells Brewery. Queen's Park. Bedford.'b13-815 ENGPNL00120130209163914
MBTC-02-09-13- Charles Wells Brewery. Queen's Park. Bedford.'b13-815 ENGPNL00120130209163914

A Bedford pub operations team has been shortlisted for a national award.

The operations team of Charles Wells Pub Company has been shortlisted in The Publican Awards 2014 – a national award scheme for the licensed trade.

The team is one of only two finalists in the Best Pub Operations category, for businesses with over 50 pubs, and the overall winner will be announced on March 25.

Every pub within the Charles Wells estate has a designated Retail Development Manager who deals with the commercial aspects of their rental agreement and ensures the licensee receives the best possible support to help them grow their business.

This might include advising on stocking the best product range, agreeing refurbishment projects and calling in expert advice in areas such as marketing, finance and wine development.

The Retail Development Managers, together with a finance based Business Support Manager, make up the Operations Team.

Charles Wells managing director, Peter Wells said: “Everyone works very hard to make sure licensees who run a Charles Wells Brewery pub receive the best possible support.

“Our Retail Development Managers are at the forefront of this drive so it’s great that they’ve been named as one of the best in the country going into these awards. It can be very difficult for anyone who wants to run their own pub business to differentiate between brewers and pub companies and decide who they would feel confident working with.

“This is the latest in a number of awards in which Charles Wells has been recognised for our operational and support services and we hope it helps demonstrate that we do go that bit further than others in working in partnership with our licensees.”

The company was named Pub Company of The Year at The Publican Awards in 2009 and 2010 and was highly commended in 2011. It has also won a series of Recruitment and Retention accolades at The Springboard Awards for the hospitality and leisure sector.

The Publican Awards will be announced at a ceremony at London’s Grosvenor House Hotel, hosted by comedian John Bishop.